| Microsoft Certified Systems Engineer
Electives in Active Directory Design, Network Infrastructure Design and Network Security |
Windows 2000 | 2001 |
| Microsoft Certified Systems Engineer
Electives in TCP/IP and Internet Information Server 4.0 |
Windows NT 4.0 | 1999 |
| Microsoft Certified Professional | Windows 3.1, Windows 95 | 1995, 1996 |
| Graduate Certificate in Computer-based Information Systems
Software engineering, systems analysis and design, networking, information systems |
University of Sunderland | 1994 |
| Diploma in Management Studies - MBA I and II
Operations, personnel, finance, marketing, quality assurance, change management |
University of Sunderland | 1990, 1992 |
| Post-graduate certificate in Secretarial studies
RSA and NCFE qualifications in Computing, Word Processing, Copy and Audio typing; Pitman shorthand; communications |
Gateshead College | 1987 |
| BA (Hons) & MA in Modern History | Somerville College, Oxford | 1976, 1991 |
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